Bill Dispute activities allow you to dispute charges at the following levels, depending on your user role:
- Foundation account level
- Billing account level
- Wireless number (also called Subscriber) level
You can also view pending and historical (past) bill disputes and their statuses, including those disputes created by an AT&T Customer Care representative during a phone conversation.
Note: You cannot search for or view disputes for billing entities you do not have permission to access.