AT&T Premier eBill Tutorial
AT&T Next℠ and Premier eBill
With the AT&T Next℠ plan, a subscriber can purchase a new smartphone economically by spreading the cost of the device over a set number of months, with a low installment payment due monthly. The current charges for the billing account associated with the wireless numbers automatically includes the monthly installment payments along with the service charge and any past due balance. As a Premier eBill administrator, you can pay this total invoice amount using the One Time Payment page.
Each wireless number's installment plan specifies details such as the cost of the device, the amount being financed, the amount of each monthly payment, the number of payments until the device is paid in full, and the number of payments that must be paid before the device is eligible for an upgrade (that is, 12 or 18 months).
For eligible installment plans, administrators can pay off the balance and own the device now, or they can pay to upgrade the device now by paying the number of installments required. A Pay Off and Pay To Upgrade payment, toward one or more installment plans, can be included with the total invoice amount when making a payment using the One Time Payment page. This enables Premier eBill administrators to pay everything online with a single transaction.
One Time Payment page
If any of the wireless numbers under this billing account are on an AT&T Next℠ installment plan, use the Amount section to pay the total invoice amount (including the monthly installment), or pay only the past due balance (if any), or any other amount.
Note: If you pay more than the Total Invoice Amount (that is, you enter an Other Amount), the extra amount is credited to the account, not to future installment payments.
Below the Amount section is an Installment Plan Payments section with a Pay to upgrade now or pay off installment plans link.
One Time Payment Page (with Wireless Numbers on an Installment Plan).
How to Pay Off or Pay to Upgrade a Device
To make a payment toward an eligible installment plan:
- On the One Time Payment page, under Installment Payments, click Pay to upgrade now or pay off installment plans.
Installment Plan Information page
The Installment Plan Information page appears. The top of the page shows hierarchy information. The table in the center of the page shows summary information for each installment plan, the amount required to pay off the device, and the amount required to upgrade the device now.
Note: You can also access this page from the Installment Payment Schedules link on the Invoice Summary page.
Installment Plan Information Page.
How to Pay Off or Pay to Upgrade a Device (cont'd)
- For each eligible plan, do one of the following:
- To pay off the remaining balance, terminate the plan, and own the device now, check its Pay Off Amount checkbox.
- To pay the amount necessary to make the device eligible for an upgrade now, check its Pay to Upgrade Amount checkbox.
- Click Continue.
One Time Payment page (with Pay Off and Pay To Upgrade Payments)
The One Time Payment page reappears similar to the one shown here. The Accelerated Installment Payments section shows the number of devices you selected to either pay off or pay to upgrade, along with the cumulative total of their payments. To see more details, click a plus sign (+). To return to the Installment Plan Information page and change or remove the payment for a device, click Edit.
Below the Accelerated Installment Payments section, notice the new total which shows the sum of the Pay Off and Pay To Upgrade payments plus the total invoice amount.
Note: This version of the One Time Payment page also appears if you already selected to pay off or pay to upgrade a device on the Invoice Summary / Installment Plan Information pages for a billing account or on the Subscriber Summary / Additional Installment Plan Payments pages for a wireless number.
One Time Payment Page with Pay Off and Pay to Upgrade Payments Selected.
How to Pay Off or Pay to Upgrade a Device (cont'd)
- In the Amount section, in addition to the usual options, administrators can do one of the following.
- To pay the new total (which includes the Pay Off and Pay to Upgrade amounts, along with service charges, past due balance, and monthly installment payment) with this one transaction, leave Pay Total Invoice Amount selected.
- To pay only the Pay Off and Pay To Upgrade amount with this transaction, select Pay To Upgrade or Pay Off Installment Plans Only.
- Enter information about the payment method (for installment plans, you must use a registered credit card or EFT), and click Continue.
- Verify the payment information, and review the Terms & Conditions. To accept the Terms & Conditions, click Submit.
- Premier eBill confirms your payment has been submitted. Note the confirmation number for future reference.
- To be notified when the payment is approved, click Configure Alerts and set up a Payment Event alert for this account.
- When approved, you'll find details of this payment in the payment history of this account.
